Online Shop Terms and Conditions

  1. In these terms and conditions ("the Conditions") words such as us", "we" "our" and refer to BPO Supplies and words such as "you" and "your" mean you, the BPO Supplies’s customer, using our Online Store.
  2. The Online Store offers you the opportunity to purchase our products and services ("Goods") over the internet.
  3. This service is only available to you on the following conditions:
    • you must provide a valid delivery address
    • you must be 18 years of age or older
    • you must hold a valid credit card issued in your name
    • the name on the credit card used (cardholder identity) must match the name of the addressee to whom any Goods are to be delivered.
  4. We will only accept payment by credit card or PayPal. No cash or cheques will be accepted. Any credit cards that you use must be valid at the date of making your purchase. We will accept payment for Goods according to the instructions given by you.
  5. The prices for Goods are quoted in Singapore dollars.
  6. The company will engage to make deliveries Monday to Friday from 9 a.m. to 6 p.m. We will endeavour to ensure delivery to you within 24 hours for online orders placed before 3pm Monday to Thursday.
  7. We may reject your order if the partner bank refuses to authorise your credit card for payment, if Goods are out of stock or for any other legitimate reason. You will be advised if this occurs.
  8. We operates a returns policy which is compliant with the Sales Regulations. Goods may be returned within 14 days for a full refund. We can only refund return postage costs if a return is as a result of our error or for the return of defective products.
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